John Lowe Driving School-Mission Statement.
The purpose John Lowe Driving School is to provide high quality driver education and top class customer service.

*We will distinguish ourselves from our competitors by providing excellent customer services.
*The office staff will aim to answer all customer calls in person between 09.00 am and 18.00 pm Monday to Friday.
*We will deal with calls at all other times if possible.
*Driving instructors will endeavour to arrive on time, 90% of the time, or offer an apology.
*Instructors will offer an interactive recap of previous lesson to set base line for tuition.
*Instructors will agree aims and objectives for the current lesson so student fully understands the purpose of the lesson and what they are trying to achieve.
*Instructors will coach in a non confrontational manner.
*Instructors will offer feedback and encouragement linked to specific areas of development.
*Instructors will interactively summarise the lesson so student is fully aware of strengths and weaknesses and whether the objective was achieved.
*Instructors will endeavour reply to text and other messages from students the same day.
*Instructors will keep the tuition vehicle well maintained and in a condition that reflects the professional image of the driving school.
*Instructors will ensure that personal hygiene is of the highest standard.
*Instructors will ensure that the pricing agreement is adhered to.